Percent Peptides (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, contact us, or use our services.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Account login details
- Order history
- Customer support messages
Payment Information
Payments may be processed through third-party payment providers. We do not store full credit card numbers or complete payment credentials on our website. Payment information is handled securely by the payment processor used at checkout.
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Cookies and tracking data
- General website usage information
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Create and manage customer accounts
- Respond to customer support inquiries
- Improve website performance and user experience
- Prevent fraud, abuse, and unauthorized transactions
- Comply with legal, tax, and regulatory obligations
- Send important website, order, or policy updates
We do not use customer information for medical advice, treatment recommendations, or product-use guidance.
3. Research Use Only Notice
All products sold on this website are intended strictly for laboratory research use only. Products are not intended for human consumption, animal consumption, medical use, diagnostic use, therapeutic use, or clinical application.
Any personal information collected during checkout is used only for order processing, account management, customer support, compliance, and website operations.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep items in your cart
- Remember website preferences
- Improve website functionality
- Analyze website traffic
- Support security and fraud prevention
- Improve marketing and performance tracking
You may disable cookies in your browser settings, but some website features may not work properly if cookies are disabled.
5. How We Share Information
We may share limited information with trusted third parties only when necessary to operate our website and fulfill orders. These may include:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email service providers
- Security and fraud-prevention tools
- Analytics and website performance tools
- Legal, tax, or compliance service providers
We do not sell your personal information.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, server, database, or online transmission is completely secure. By using this website, you understand and accept that no method of online data transmission or storage can be guaranteed to be 100% secure.
7. Data Retention
We retain personal information only as long as reasonably necessary for:
- Order processing
- Customer service
- Legal and tax compliance
- Fraud prevention
- Business records
- Website security
When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal obligations.
8. Customer Accounts
If you create an account, you are responsible for keeping your login details secure. You should not share your account password with anyone. If you believe your account has been accessed without permission, contact us immediately.
9. Email Communications
We may send transactional emails related to your orders, account, checkout, or customer support requests. If marketing emails are offered, you may unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us.
10. Age Restriction
This website is intended only for users who are at least 21 years old. We do not knowingly collect information from individuals under 21. If we discover that we have collected information from someone under 21, we may delete the information and restrict access to our website.
11. Your Privacy Choices
Depending on your location, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain communications
- Ask questions about how your information is used
To make a privacy request, contact us at:
Email: emiladrianperez@gmail.com
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, terms, content, or security of third-party websites. You should review their policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates means you accept the revised Privacy Policy.
14. Contact Information
For privacy questions, requests, or concerns, contact us at:
Percent Peptides
Email: emiladrianperez@gmail.com
